FAQ

What is the CITI Academy 's Brand Values?

CITI Academy 's core values are customer centric, integrity, trust, innovation and aspirations.


How does CITI Academy stand out from the rest of the competition in the market?

With the growing demand for more certified spa therapists and qualified beauticians locally and globally. CITI academy prides itself on its dedication and commitment to helping every passionate individual to attain these ambitions. CITI academy with an objective to equip the local workforce with industry best prictices and skillsets through training. whether one is seeking to be in this profession as an employee or employer, receiving formal training through CITI academy is the first step forward.


Why and how does CITI Academy create its own product line?

Having the passion and 37 years of experience in the industry, CITI’s founders are highly tuned in to customers’ needs and requests. In order to deliver quality results unique to CITI, we have to use only exclusive & premium quality products. And rather than just depending on external sources, CITI decided to create a product line manufactured in the France, using proven botanical extracts, potent yet gentle hypo-allergenic ingredients to deliver the unique CITI standards.


CITI Academy 's Achievements

CITI Academy has been steadily growing and provides quality training by internationally certified trainers, from basic to advanced levels in beauty, spa and nails. The majority of those enrolled in the Academy are members of the public who wish to either upgrade their skills or enter into the industry.


Why should I pursue a carrier in the beauty industry?

As a professional in the beauty industry, you have the ability to make others look and feel great. The beauty industry is one of the most innovative, diverse, and successful industries in the world. There are almost limitless opportunities for growth and advancement in our ever changing profession.


Is your Academy accredited?

Accreditation ensures the highest standards in beauty education. Yes! Our academy is accredited by Singapore Government.


Where is CITI Academy located?

CITI Academy is located at 9 Kaki Bukit Place, 3rd level, MHF Centre, Singapore 416187


What is the eligibility for joining the course?

Students should have at least PSLE level of understanding of the English / Mandarin and be able to read and write English / Mandarin.


What programs does CITI academy offers?

We provide the following courses, for more information, please refer to course detail.

(UK) CIBTAC Level 2 Certificate In Facial Services - Approx. 2.5 -3 months
(UK) CIBTAC Level Three Award In Body Massage - Approx. 6 weeks
(UK) CIBTAC Level Two Certificate In Nail Treatments - Approx. 9 weeks
(UK) CIBTAC Level Three Certificate In Anatomy, Physiology and Pathology - Approx. 5 weeks
(CITI Academy) CITI Beauty Therapist Course - Approx. 6 weeks
(CITI Academy) CITI Body Therapist Course - Approx. 6 weeks
(CITI Academy) CITI Body Massage Courses - Approx. 18 hrs per massage
(CITI Academy) CITI Short Courses - Approx. 2 - 8 hrs


What does a beauty therapist do?

A beauty therapist is someone who specializes in the skin care of others, mainly focusing on the face to improve the appearance. A beauty therapist helps clients understand skin problems and provides skin care services. Once you graduate from our academy, many job opportunities will be open to you.


What does a body therapist do?

A body therapist is a body specialist who is educated in treating the body slimming and body massage. He/She can do body slimming, body massage and spa services. Once you graduate from our academy, many job opportunities will be open to you.


Do you have full-time or part-time classes?

We only provide part-time day classes.


How can I schedule a tour to your Academy?

We strongly recommend touring our academy and meeting our staff & our future aspirants. You can call our counselor to plan a tour to our academy.


Why is beauty a smart career choice?

Beauty is stable and provides endless opportunities. People will always take care their skin and body & enjoy relaxing salon experience. As a beauty/body therapist you can work anywhere in and across the country. Beauty opens the door to number of exciting career choices, like beauty therapist, body therapist, make-up artist, product educator, salon owner etc.


Is there the guaranteed job at the end of the course?

Our courses are specially designed to make our students employed and recruited in one of the finest salons in & around the country. We work extensively to make sure they get placed in their chosen field.


How can I book and pay for my course?

Bookings can be made over the phone by calling our academy on 65-68485161. Our offices are open Monday to Friday, 8.00am – 5.00pm. Payment is taken in full at the time of booking using a credit or debit card unless taking advantage of our Finance or Payment Plan Options. Alternatively, many of our courses are available to book on-line via our website.


Can I book courses on the weekend/last minute courses?

To book a course outside of office hours, please see our website to book online. For Last Minute Offer bookings outside office hour’s, please leave a message clearly giving your name, telephone number and the course you wish to book. One of our team will call you back ASAP to arrange payment.


Can I cancel or transfer my course?

All course fees including CITI Academy registration are non-refundable and non-transferable.


What happens if The Academy cancels my course?

In the event that the Beauty Academy need to cancel your course for reasons beyond of our control, i.e. tutor sickness, or insufficient numbers of students; The Beauty Academy will endeavour to give students at least 24 hours’ notice of any cancellation by telephone and/or email. The Academy is not responsible for any accommodation/travelling costs students may incur due to the cancellation of courses.


What do I need to take with me on my Course?

According to the specific course.


enquiry@citiacademy.com.sg